We are delighted to help you on your journey of being your own boss and happily working from home. Below are the most common questions that we receive. If your question isn't listed here, contact us and we'll get back to you as soon as possible.
How do I know this is a legitimate opportunity?
Our partner, Arise Virtual Solutions, has been featured on The Real, CNN, and MSNBC. They are BBB accredited and have thousands of customer service professionals (CSP’s) currently servicing the Arise Network.
What will I be doing?
You will be your own micro-call center. You will take customer service calls for well-known fortune 500 companies. These calls include billing questions, technical assistance, account maintenance, sales, and data entry.
You will need:
A Quiet Work Area
A Computer (laptop is acceptable, must be hard-wired, no Wi-Fi permitted)
Most clients no longer require a phone line. If the opportunity states, "Hardwired USB headset with phone quality audio required" you'll be able to take calls through your computer.
What are the costs associated with this opportunity?
This is a Business OPPORTUNITY. You will be working for YOU and setting a schedule that works for YOUR family.
Background Check: Upon registration, there is a background check that will need to be completed by a third-party vendor. This is completed online for $30.
***You will be handling sensitive data and customer information. This background check is necessary for clients to know that you are trustworthy and that their customer’s information will be secure.
Arise provides comprehensive training. These classes last anywhere from 5 days to 30 days. You will learn everything that you need to know about servicing the client of your choice. The certification classes are FREE. We will help you make the best decision based on your particular situation but the choice is totally yours.
How does training work?
All classes are taken online. You will need a computer, hard-wired high-speed internet (not wifi), and a usb headset for training. Classes are Monday-Friday, and they are can range rom 2 to 6 hours each day depended on the client that you choose. You will be able to choose, based upon the client, if you would like to train mornings, afternoon, or evenings.
How long will it take for me to start working and getting paid?
Classes are between 2 to 4 weeks, based on the client. After you have successfully completed certification, you can begin working and getting paid. Some classes even have an 'earn while you learn phase'. This means that you'll start taking calls (and earning revenue) after about 2 weeks of class starting. All of this will be listed in the opportunity announcement (OA).
How often will I be paid and when?
You will be paid twice monthly, around the 15th and last day of the month. Payments are made by direct deposit to the bank account or payment card of your choice.
*No checks will be mailed as we wish to ensure the receipt of your funds.
Am I responsible for my own taxes?
Because you are an Independent Contractor and not an employee, you are responsible for your own taxes. No taxes will be deducted from your earnings. We will provide you with a 1099-MISC at the end of every year.
Click on this link below for more information concerning independent contractors:
*Please speak with your tax preparation service regarding information on filing a 1099-MISC.